Tutorials
Discover Helpful Tips for Navigating FleurSpace
Availability Calendar Tutorial
How to Set up and Edit Your Availability
Fleurspace Troubleshooting FAQ
- I'm having trouble logging in. What should I do?
First, make sure you're using the correct email address and password. If you've forgotten your password, click Forgot Password on the login screen to reset it. Make sure to check junk mail. If you're still having trouble: Refresh the page, Clear your browser cache and cookies, Try logging in from a different browser (Chrome, Safari, Firefox, or Edge).
- The Website isn't loading properly. What should I do?
Refresh the page. Open Fleurspace in a different browser (Chrome, Safari, Firefox, or Edge). Clear your browser cache and cookies. Disable browser extensions temporarily. Ensure your browser is updated to the latest version.
- I can't submit my listing. What should I do?
Before submitting, make sure all required fields have been completed. Common issues: Missing photos, Required fields left blank, Invalid pricing information, Missing availability settings. If everything appears complete but the listing won't submit, try using a different browser (Chrome, Safari, Firefox, or Edge) and attempt the submission again.
- My photos won't upload.
Photo upload issues are often caused by: Slow internet connection, Unsupported file types, File sizes that are too large. Try: Uploading JPG or PNG files, Reducing image file size, Refreshing the page, Switching to a different browser (Chrome, Safari, Firefox, or Edge).
- I can't complete a booking.
If a booking isn't going through: Verify your payment information is entered correctly, Check that your billing address matches your payment method, Refresh the page and try again, Switch to a different browser (Chrome, Safari, Firefox, or Edge). If you receive an error message, take a screenshot before contacting support.
- The calendar isn't showing availability correctly.
Try: Refreshing the page, Logging out and back in, Clearing your browser cache, Using a different browser (Chrome, Safari, Firefox, or Edge). If the issue remains, contact support with details about the dates affected. Many issues can be resolved simply by switching browsers.
We're happy to help. Contact Fleurspace Support at hello@fleur-space.com with as much detail as possible, and we'll investigate the issue.